THE FINN GROUP - GEELONG
CASE STUDIES
Client Overview:
The Finn Group started in 2004 with a clear mission: to help small business owners successfully buy or sell their businesses. They have since established themselves as Australia’s largest network of business and franchise brokers, expanding to 35 offices and a team of more than 100 people.
Functions outsourced to Origo BPO:
Administrative Work, Marketing Tasks
Client Challenges
High running cost of administrative and marketing tasks.
Flexibility required to increase team members as business activities changed and grew.
The Origo Solution
Origo was approached after the Finn group underwent a business review. Director and Co-Founder Steve Finn, “Origo helped us save money and keep our business running smoothly when we underwent a transition. It’s also easy to scale with Origo. They are expanding their office, meaning you can grow with them as you need to. I’m getting exactly what I thought I would get from them.”
Key Highlights
The Finn Group cut the costs of running a head office from $230,000 to $75,000 while improving the efficiency and effectiveness of the team.
Origo BPO delivered daily reporting and have a structured approach down to the micro level of staff lunch-times to maximise the client dollar spend.
Within six months of being supported by Origo, The Finn Group increased the number of offshore team members, while also restructuring the team for a more dynamic impact.